Frequently Asked Questions
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F.A.Q.
Am I hiring a company or a person?
You're hiring a company (Digital Music Services, L.L.C.). This is our "Day Job" and we'll be there
when you need us day or night. Our goal is to provide outstanding personalized DJ services to each
client.
How long has your company been in the DJ business?
Digital Music Services was established in 1996. DJ services were added in 2001. Mike (Co-Owner) was on
the Airwaves as a Disc Jockey while in High School in the 70's, for a number of local radio stations
including: KNIR, KXKW, KTDY & KSMB.
How many (Weddings / Receptions / Parties / Etc.) has
your company done?
Many. If you select "Clients" at the top of the page, you can look through the list. We don't list
individuals because we want to protect their privacy. So instead, we list the venue's we've been to.
Feel free to call any of the venues listed and ask about us.
Do you list any references?
Yes. See the previous answer.
You don't have our venue or place listed on your
clients list. Is this a problem?
No. If you hire us to go somewhere we haven't been to before, we will go prior to your event date, at
our own expense to check out the venue, meet with it's manager and go over all the details. We don't
want any surprises on your event day either!
Can your company handle my Wedding Ceremony also?
Yes. We can go over these details and pricing when we give you a price quote. Please click
Here for additional information.
Do you have a "primary" DJ?
Yes. Although we have several DJ's available, Mike (Co-Owner of the company) is our primary DJ.
Does the company book more than one event for the same day?
Yes. Our quality services are in such demand that we have expanded; allowing us to handle multiple clients.
Is it possible for our event to be the only booking for that day?
Yes, provided that we have no other clients already booked for the same date. To be our only client for
a day would have an additional fee over our normal pricing and would have to be paid up front with the
deposit. This fee isn't refundable should you cancel or change the date of your event.
Can your DJ "Emcee" our event?
Yes. We can easily handle all announcements needed for your event.
Are there additional cost for this service?
No.
Does your DJ take "breaks"?
No.
Do you charge extra for milage & travel?
Not if your event's location is within the 705xx Zip Code. Most of our competitors charge each time
they cross a parish line. We will only charge an extra fee, if your event location is outside the
705xx Zip Code, and the amount is clearly stated seperatly in our quotes.
We want you to setup upstairs, is there an extra fee?
Not if there is a working elevator, but if we have to hand carry item's upstairs we do add a small fee
to our quotes. Just let us know, you want us "upstairs" and if the building has a working elevator or not.
What type of equipment do you use?
We use Professional Grade Equipment, meant to be used day after day. Our equipment is also maintained
by our own in-house technician. Some of the brand names in our inventory are Behringer,
Mackie, Gemini, Peavey, JBL, American Audio, DBX, Shure, Audio-Technica, Alesis, Odyssey, Marathon & SKB.
Are your music selections on CD's?
Yes, but CD's are our backups. Our primary music system is a laptop computer. We have 2 CD
players as part of our regular equipment that would be already setup and tested before your event started.
Does your DJ take "Request"?
Yes. We believe that requests are a great way to get a "sense" of what kind of music the crowd might
like, and besides who wouldn't like to hear their favorite song? Occasionally, someone will request
a song that isn't appropriate. When this happens, we try to offer an alternative selection.
Do you have a music inventory list I can look at?
Yes, but only as a client. Clients are given access to a private "Client Only" area of our website.
This area has our forms, planners, helpful links and our Searchable Music Library Database. If you would
like to see the database before signing up, call us to make an appointment.
Can we supply a list of a "few" songs we want played?
Yes. Once the
list is received, we'll look over it and let you know if we see any potential problems.
If I don't want certain songs or types of music played, is this a problem?
Not at all. Our forms allow you to tell us what is "Allowed" and "Not Allowed" be played at your event.
If I want to use a certain song, but would need it altered / edited, can you do that?
Yes. Our normal studio editing rates would apply, just let us know what you need and we can give you a
separate quote for the editing.
I want to give away custom CD's as gifts, can you make them for our event?
Yes, if your making 500 CD's or more. No, If your making less than 500.
Whether you sell CD's or your giving them away, in either case must pay for the "mechanical" rights
to "legally" make those copies. The music industry has made it easy to purchase the mechanical rights
for 500 or more, but almost impossible for less than 500 copies. In either case, there is a legal
process that enables us to make a custom "master" CD(s) for you. What you do with your master CD, would be your business.
A friend has offered to DJ our reception as a gift, should we accept?
Most of these people mean well, but what they are really trying to do is put themselves in the spotlight,
instead of keeping it on the Bride and Groom. Do you really think they will they know what to say,
what to play and do it all at the right time? Will they have all the latest radio edited hits? Will you
still be friends if they mess up such an important day? Personally, I wouldn't trust anything this
important to anyone that wasn't a real professional and I don't think you should either!
Tip: Tell them "Thanks, but we really want you to have fun with us on our special day".
Can you also supply lighting effects?
Yes. Just let us know you want to add the "lighting package" to your quote. Be sure to book these early..
they go quick! Very popular for teen and school parties.
Is it possible to have a few Karaoke songs at our event?
Yes, we offer up to 10 karaoke songs during your event without any additional charges*. If you want more
than ten, we would need to get some idea of how many you might want so we could quote the event properly.
*Singer(s) would use the DJ's microphone and laptop screen to see the lyrics. Musical selections are
limited** to Sound Choice SC7500 Series and other songs we have on our laptop (about 3000 songs).
**You can provide any special CDG disk's before the event, so that your songs could be added to our
laptop and that way your special songs could be part of the ten free offered. No karaoke machine is
available for the free version of this offer. Doing Karaoke on laptop is a wonderful thing... no disk
to skip and perfect graphics!
How many people will be with the DJ for my event?
For small events, usually just the DJ. For larger events we will send whatever the required number of
people to get the job done. We would never bring anyone not required to be there. For example, some DJ
services would allow a "potential" client to go on a job with them. We feel this is inappropriate.
We want our concentration to be on your event.
Do you require a deposit to reserve my event date?
Yes. We require a deposit with the return of a completed contract. Non-Profit agencies and clients that
use our services often are sometimes excluded from this requirement.
When would the remaining balance be due for my event?
Individual Client - Balances are due 14 days prior to the starting time and date of the event.
Corporate Client - Balances are due prior to the starting time and date of the event.
Client's may also choose to pay it earlier, if that makes things more convenient.
Our company requires an IRS W-9 form, can you supply one?
Yes. Just let us know when you request a contract that you need one.
Once signed, can the contract be modified?
Yes. Let's say you needed to start and end 30 minutes later. Just give us a call to confirm the move.
Generally, this would not be a problem or change our quote. If there are major changes, we could
always re-quote the event and write up a new contract.
Can the quoted price change?
Yes. Our pricing was based on the information you gave us. As long as your event doesn't change,
neither will our pricing. Minor changes won't affect prices, but major changes will affect the final
pricing. Any changes in pricing would have to be approved by you, at the time the changes are requested.
If I cancel my event, will my deposit be returned?
No. Deposits are non-refundable, as stated in the contract. If you're changing your event to a different date,
we would allow your deposit to be applied to the new event date and contract.
Why should you hire us?
Why should you trust one of the most important days of your life to someone who does this part-time for
a few dollars less than a full-time professional. Still not convinced? Here's other example.. If you
were going to prepare a meal and invite a hundred or so of your family and friends over... would you
use brand name products for your ingredients, or try to save a few dollars and use off brand products?
Remember the old saying... "You get what you pay for"? In most cases, it's really true!
If you have any additional questions, give us a call at 337-261-0707
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