Frequently Asked Questions
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F.A.Q.
Am I hiring a company or a person?
You're hiring a company (Digital Music Services, L.L.C.). This is our "Day Job" and we'll be there
when you need us day or night. Our goal is to provide outstanding personalized DJ services to each
client.
How long has your company been in the DJ business?
Digital Music Services was established in 1996. DJ services were added in 2001. Mike (Co-Owner) was on
the Airwaves as a Disc Jockey while in High School in the 70's, for a number of local radio stations
including: KNIR, KXKW, KTDY & KSMB.
How many (Weddings / Receptions / Parties / Etc.) has
your company done?
Many. If you select "Clients" at the top of the page, you can look through the list. We don't list
individuals because we want to protect their privacy. So instead, we list the venue's we've been to.
Feel free to call any of the venues listed and ask about us.
Do you list any references?
Yes. See the previous answer.
You don't have our venue or place listed on your
clients list. Is this a problem?
Not at all. If we have any concerns about your selected location, we will either call or go to the location prior to
your event date, at our own expense to check out the venue and go over the details.
We don't want any surprises on your event day either!
Can your company handle my Wedding Ceremony also?
Yes. We can go over these details and pricing when we give you a price quote. Please click
Here for additional information.
Do you have a "primary" DJ?
Yes. Although we have several DJ's available, Mike (Co-Owner of the company) is our primary DJ.
Does the company book more than one event for the same day?
Yes. Our quality services are in such demand that we have expanded to meet our clients demands. This allows us to
handle multiple events and clients on same day without sacrificing our commitment or quality.
Is it possible for our event to be the only booking for that day?
Yes, provided that we have no other clients already booked for the same date. To be our only client for
a day would have an additional fee over our normal pricing and would have to be paid up front with the
deposit. This fee isn't refundable should you cancel or change the date of your event.
Can your DJ "Emcee" our event?
Yes. We can easily handle all announcements needed for your event.
Are there additional cost for this service?
No.
Does your DJ take "breaks"?
No.
Do you charge extra for mileage & travel?
Not if your event's location is within a 25 mile radius of Lafayette. Most of our competitors charge each time
they cross a parish line. We will only charge an extra fee, if your event location is outside the
25 mile radius, and the amount is clearly stated separately in our quote as "travel expense".
We want you to setup upstairs, is there an extra fee?
Possibly but it depends on how much hand carrying we have to do. Just let us know, you want us "upstairs" and
if the building has a working elevator or not so that we can quote it correctly. Please note that our speakers
will always remain at lowest level possible.
How long are your price quotes valid?
If you were given a quote that is older than 30 days and you haven't requested a contract, you should confirm
those prices again when you contact us. We may have been running a special discount at the time you requested a quote
or perhaps due to market fluctuations, we may have had to adjust our prices. My best advice is once you get a quote
from us, follow through within 30 days. (Bridal Show specials are not affected by this policy).
What type of equipment do you use?
We use Professional Grade Equipment, meant to be used day after day. Our equipment is also maintained
by our own in-house technician. Some of the brand names in our inventory are Behringer, Mackie, Gemini,
Peavey, JBL, American Audio, DBX, Shure, Audio-Technica, Alesis, Odyssey, Marathon & SKB.
Are your music selections on CD's?
Yes, but CD's are our backups. Our primary music system is a laptop computer. We have 2 CD
players as part of our regular equipment that would be already setup and tested before your event started.
Does your DJ take "Request"?
Yes. We believe that requests are a great way to get a "sense" of what kind of music the crowd might
like, and besides who wouldn't like to hear their favorite song? Occasionally, someone will request
a song that isn't appropriate. When this happens, we try to offer an alternative selection.
Do you have a music inventory list I can look at?
Yes, but only as a client. Clients are given access to a private "VIP Client Only" area of our website.
This area has our forms, planners, helpful links and our Searchable Music Library Database. If you would
like to see the VIP area before signing up, just call us to make an appointment. We have a computer setup
in our office, so you can view the area before signing up.
Can we supply a list of a "few" songs we want played?
Yes. Once the
list is received, we'll look over it and let you know if we see any potential problems.
If I don't want certain songs or types of music played, is this a problem?
Not at all. Our forms allow you to tell us what is "Allowed" and "Not Allowed" be played at your event.
If I want to use a certain song, but would need it altered / edited,
can you do that?
Yes. Our normal studio editing rates would apply, just let us know what you need and we can give you a
separate quote for the editing.
I want to give away custom CD's as gifts, can you make them for our event?
Yes, if you're making 500 CD's or more. No, If you're making less than 500.
Whether you sell CD's or your giving them away, in either case you must pay for the "mechanical" rights
to "legally" make those copies. The music industry has made it easy to purchase the mechanical rights
for 500 copies or more, but almost impossible for less than 500 copies. In either case, there is a legal
process that enables us to make a custom "master" CD(s) for you. What you do with your master CD, would be your business.
A friend has offered to DJ our reception/event as a gift, should we accept?
Most of these people mean well, but what they are really trying to do is put themselves in the spotlight,
instead of keeping it on the Bride and Groom or Honoree. Do you really think they will know what to say,
what to play and do it all at the right time? Will they have all the latest radio edited hits? Will you
still be friends if they mess up such an important day? Personally, I wouldn't trust anything this
important to anyone that wasn't a real professional and I don't think you should either!
Tip: Tell them "Thanks, but we really want you to have fun with us on our special day".
Can you also supply dance floor lighting?
Yes. Let us know you want to add our "lighting package" to your quote. Our lights bounce to the
beat of the music and change colors and patterns as the light beams move around the room. Be sure to book these
early... they go quick! Very popular for teen and school parties.
Is it possible to have some Karaoke songs at our event?
Yes. Click here for more about our Karaoke packages
We offer 2 different add on packages with different levels of songs and equipment. Please note: each package
below is an add on item and must be "added" prior to your event if you want them to be available for your event.
DJ+ Package: One singer at a time would be able use the DJ's microphone and laptop screen to see the lyrics.
Songs are limited to our mini library of about 10,000 karaoke songs. Which includes Sound Choice SC7500 Series and
recent hits. Our full DJ music library will also be available to play songs in between singers.
DJ + KJ Package: This is everything you could ever want. Over 38,000 DJ songs and over 100,000 karaoke songs
with two microphones and separate video monitor for the singers to use. With two microphones included, duets
and other group songs become a lot more fun.
Please note: The "DJ + KJ Package" is only available to a single client per day. If your interested in This package
be sure to reserve it early.
What if we want just Karaoke at our event?
If you just want karaoke songs, we can also offer you a full blown KJ Only Package. This package can have up to two
singers with two microphones at a time and they would have a separate video monitor for them to see the lyrics and
sing to. This is the normal karaoke package that you would normally see in bars and clubs. Our complete karaoke
collection of about 100,000 songs is available, including all the latest and greatest songs. The only DJ music in
this package is the most common line dance songs. We also offer a Karaoke Rental package. See our rental page
for more details.
How many people will be with the DJ for my event?
For small events, usually just the DJ. For larger events we will send whatever the required number of
people to get the job done. We would never bring anyone not required to be there. For example, some DJ
services would allow a "potential" client to go on a job with them. We feel this is inappropriate.
We want our concentration to be on your event.
Do you require a deposit to reserve my event date?
Yes. We require a deposit with the return of a completed contract. Non-Profit agencies, corporations and clients
that use our services often are sometimes excluded from this requirement.
When would the remaining balance be due for my event?
Individual Client - Balances are due 30 days prior to the starting time and date of the event.
Corporate Client - Balances are due 7 days prior to the starting time and date of the event.
Client's may also choose to pay it earlier or in installments, if that makes things more convenient.
Our company requires an IRS W-9 form, can you supply one?
Yes. Just let us know when you request a contract that you need one.
Once signed, can the contract be modified?
Yes. Let's say you needed to start and end 30 minutes later. Just give us a call to confirm the move.
Generally, this would not be a problem or change our quote. If there are major changes, we could
always re-quote the event and write up a new contract.
Can the quoted price change?
Yes. Our pricing was based on the information you gave us. As long as your event doesn't change,
neither will our pricing. Minor changes won't affect prices, but major changes will affect the final
pricing. Any changes in pricing would have to be approved by you, at the time the changes are requested.
If I cancel my event, will my deposit be returned?
No. Deposits are non-refundable, as stated in the contract. If you're changing your event to a different date,
we would allow your deposit to be applied to the new event date and contract.
Why should you hire us?
Why should you trust one of the most important days of your life to someone who does this part-time for
a few dollars less than a full-time professional. Still not convinced? Here's other example.. If you
were going to prepare a meal and invite a hundred or so of your family and friends over... would you
use brand name products for your ingredients, or try to save a few dollars and use off brand products?
Remember the old saying... "You get what you pay for"? In most cases, it's really true!
If you have any additional questions, give us a call at 337-261-0707
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